Managed Services
Cloud estates drift. Ours are owned.
Cloud costs don't spike — they creep, through idle resources, oversized instances and configuration left over from projects long closed. Reliability drifts the same way. We take on the running of your cloud — cost, performance and reliability across AWS, Azure and GCP — as a standing managed engagement with someone accountable for it every day.
- 24/7 follow-the-sun coverage
- AWS · Azure · GCP
- Operated in your Slack & Jira
The problem after migration
How well-built cloud environments become expensive, fragile ones
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Spend creeps while nobody is looking
Unused resources, oversized instances and forgotten environments rarely announce themselves. The bill grows a few percent a month, and by the time finance asks, nobody can say which line items still earn their keep.
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Configuration outlives the projects that created it
Security groups, IAM roles and networking rules accumulate from initiative after initiative. Without continuous review, the estate's actual posture drifts further from the architecture diagram every quarter.
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Capacity problems surface as customer-facing incidents
Utilization shifts quietly — until a dependency saturates under load. Scaling behind demand instead of ahead of it turns predictable growth into unplanned outages.
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Backup and failover decay untested
Recovery practices set up at go-live are rarely re-verified as the estate changes. The first real test of a disaster-recovery plan should never be the disaster.
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Your engineers become part-time cloud administrators
Patching, upgrades, cost tickets and access requests are real work. Every hour your product engineers spend on infrastructure upkeep comes straight out of the delivery roadmap.
How we help
From best-effort administration to accountable operation
Cosmonaut runs your cloud under a written service definition with SLAs — the same estate, a fundamentally different risk and cost profile.
- Cost reviews happen when the bill surprises someone
- Patching and upgrades queue behind feature work
- Capacity is scaled reactively, after the incident
- Backup and failover assumed to work, rarely tested
- Off-hours issues wait for the next business day
- Spend reviewed monthly, right-sizing applied on a cadence
- Patching and version management on a documented schedule
- Utilization watched continuously, scaled ahead of demand
- Recovery readiness maintained and exercised routinely
- 24/7 human response within defined SLA targets
Scope of service
What the engagement covers, month after month
A named service owner and defined SLAs — Cosmonaut is accountable for the health of the estate, not billing hours against it.
Infrastructure Administration
Ongoing configuration, patching, version management and upkeep of cloud resources across environments.
Cost Optimization
Continuous spend review, right-sizing, scheduling and reserved-capacity posture — every change logged and reported.
Performance & Capacity
Utilization monitored continuously and infrastructure scaled ahead of demand, not behind it.
Reliability & Resilience
Backup, failover and disaster-recovery practices maintained — and exercised — on an ongoing basis.
Security & Compliance Posture
Access controls, configuration baselines and compliance requirements reviewed on a standing cadence.
Reporting & Governance
Monthly reporting on cost, performance and reliability against agreed targets, plus quarterly business reviews.
The operating rhythm
A stewardship loop, not a ticket queue
Onboard
Accounts, architecture, access model
Baseline
Cost, utilization & risk register
Stabilize
Close patch & recovery gaps
Operate
24/7 monitoring & response
Optimize
Monthly cost & capacity cycles
Review
Quarterly business review
Why it matters
What continuous cloud ownership changes
These describe the goals of the service; your baseline is measured during onboarding and progress is reported against it monthly.
Platform coverage
The estates we operate
The paper trail
Artifacts the service produces, month after month
- Service definition & SLA scheduleWritten scope, response targets and escalation paths — signed before we start
- Estate register & runbooksEvery account, environment and procedure documented so any engineer can follow them
- Monthly cost & optimization reportSpend by service, actions taken and savings realized — traceable line by line
- Capacity & performance reportUtilization trends and the scaling decisions made ahead of them
- Patch & change logEvery update applied, dated, verified and reversible
- Risk register & recovery evidenceKnown exposures, backup verification and failover exercise results
- Quarterly business reviewCost posture, reliability trends and next quarter's improvement plan
- Exit & transition planThe documented path back to in-house ownership, maintained from day one
Industry applications
Where disciplined cloud operation matters most
- BankingRegulated, always-on workloads
- InsuranceClaims & policy platforms
- RetailElastic commerce at peak
- HealthcareCompliance-heavy estates
- ManufacturingOrder & supply systems
- TelecomHigh-throughput platforms
Related
Adjacent capabilities
Questions CIOs ask
The fine print, up front
Which cloud platforms do you operate?
AWS, Azure and GCP as primary platforms, including multi-cloud and hybrid estates where workloads span providers or extend to on-premises infrastructure. During onboarding we map every account, subscription and project in scope, document its architecture and dependencies, and agree the operational boundaries before we accept accountability for it.
How do you actually bring cloud costs down?
Through a standing monthly cycle, not a one-off audit: utilization review against real workload patterns, right-sizing and scheduling recommendations, reserved-capacity and savings-plan posture, and cleanup of orphaned resources. Every change goes through your change process, and every saving is recorded in the monthly report so finance can trace spend to action.
Who owns the cloud accounts and infrastructure?
You do, always. Accounts, subscriptions, billing relationships and data stay in your name and your tenancy. We operate through named, auditable roles under your access policy and your identity provider, so ending the engagement never means untangling ownership of your own infrastructure.
How does this work alongside our internal platform team?
As a division of labor, agreed in writing. Cosmonaut takes accountability for the operational baseline — patching, capacity, cost hygiene, backup and recovery readiness, and off-hours response — while your engineers keep architectural direction and build work. We operate inside your Slack, Jira and change-management processes, not around them.
What happens when something breaks at 3am?
A person picks it up. Coverage is follow-the-sun across our Dubai, USA and India teams, triage starts against documented runbooks, response targets are defined per severity in the service definition, and critical escalations reach your named contacts through the paths you approve. Every significant incident gets a post-incident review.
Can we bring operations back in-house later?
Yes — every engagement includes a documented exit path. Runbooks, the change log, cost and capacity reports and the risk register are yours throughout, and we run structured knowledge-transfer sessions during a defined transition window rather than walking away on the end date.
See what your cloud looks like under accountable operation
A cloud operations review baselines your spend, utilization and recovery readiness — then shows exactly what the first ninety days of the engagement would change.